BTC Markets Review: Is It Worthwhile Exchange?

Australian crypto investors and traders are spoilt for choice in platforms that provide direct AUD to crypto trading. There are several considerations that should be made before committing, including their fee structure, reputability, security infrastructure and measures, and how responsive the customer service is. 

BTC Markets is one of the few Australian-based crypto exchanges that have a long history of being safe and trustworthy exchanges.  

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What Is BTC Markets?

BTC Markets is a crypto exchange based in Melbourne, Australia. Since its inception in 2013, the exchange is one of Australia’s longest-running exchanges and has built a reputation for being a safe and trustworthy platform for buying, trading, and selling crypto using AUD. The platform has reached over 325,000 Australians and has successfully transacted over $17.1 billion.

With a high-performance trading interface, deep liquidity, and a variety of advanced autotypes and charting tools, their trading interface is world-class. Their fees for large volume trades are some of the best around and high net worth traders will be drawn to this exchange. BTC Markets are the Australian partner for the Ripple On-Demand Liquidity (ODL) program. 

Advantages & Limitations

Key Takeaways


Core Services

Available Cryptocurrencies

Fiat Gateway

Deposit Options

Deposit Fees

Trading Fees

Withdrawal Fees

Mobile App

BTC Markets (BTC Markets Pty Ltd)

Buy crypto with fiat, sell crypto to fiat, SMSF

21 including BTC, XRP, ETC, Stella Lumens, Chainlink, LTC, OmeseGo, PowerLedger, Ethereum Classic, BCH, Bitcoin SV, Basic Attention Coin, Compound, ALGO, Enjin, Meld Gold, and Golem. 






Not currently available

Top Features You Should Know

High-Performance Trading Interface

One of the main features offered by BTC Markets is their world class trading experience through the renowned charting interface TradingView. TradingView is the benchmark of charting packages in the crypto world and offers a wide range of features that will satisfy traders of all levels. Real-time market data and charting to trade popular altcoins is also supported.

The buy/sell panels are at the bottom of the trading interface. The layout is typical of other ‘quick buy’ resemble where the following advanced order types can be found.

Order Type

Limit Order

Market Order

Stop Limit

Stop Order

Take Profit


The buy / sell price is set by the user.

The asset will be bought / sold at the best available price.

Automatically executes at the market price until it is fully matched or the market price exceeds the limit order.

Automatically places a market order once the stop price is met and completes the transaction once fully matched.

Can only be set above the market price and executes when the market price is matched or there are no other orders to be matched against.

The availability of advanced charting and order types will benefit experienced traders and investors alike. Beginners may become overwhelmed by the advanced order types and are best to conduct their research before committing. 

Dollar-Cost-Averaging Tools

BTC Markets offers Dollar-Cost-Averaging (DCA), otherwise known as recurring buys. DCA allows investors to buy increments of a digital asset over a period of time to reduce the impact of volatility and short-term fluctuations on the overall purchase. Purchases are usually undertaken at smaller amounts regardless of the market price. This feature is not offered by all platforms in Australia and adds to the overall trading appeal of the platform.

Over-The-Counter Service

Over-The-Counter (OTC) trading is available for users to execute high-volume trades with minimal price slippage. BTC Markets offers personalised assistance for orders worth AUD$100,000 or more, which should provide some added comfort and peace of mind to individuals dealing with large sums of money. Customers will be able to access BTC Market’s global liquidity providers where tighter spreads and reduced slippage can be obtained. 

In conjunction with the tiered trading fee structure, high-volume traders will also benefit from the low fees associated with amounts greater than AUD$100,000.

SMSF Investment In Digital Assets

One of BTC markets major selling points is that it supports SMSF investment in Bitcoin (BTC), Ethereum (ETC) , Ripple (XRP) and other listed digital assets. This is ideal for Australian investors who want to allocate a portion of their superannuation fund to cryptocurrency. SMSF features include: 

  • Tax reporting for annual audit preparation.
  • Accessibility to  BTC Markets global network through our liquidity providers. 
  • VIP, personalised service for large trades.

To sign up for SMSF investing, customers need to provide a letter of authority from the nominated super fund. 

Algorand Staking

Algorand (ALGO) staking is available however is limited to this alt coin only and will not suit investors who are seeking to stake a range of coins. The minimum holding is 1 ALGO. All rewards earned during a period are paid to the users nominated bank account on the first day of each month. 

Is BTC Markets Regulated?

The trading company, BTC Markets Pty Ltd (ACN 164 093 887, ABN 45 164 093 887) is registered with AUSTRAC to operate as a digital currency exchange. BTC Markets was also the first Australian exchange to achieve Blockchain Australia’s Gold Certification. 

Security Measures

In late 2020, Business Insider reported that the usernames and email addresses of 270,000 Australian accounts were  accidentally exposed as part of an email marketing campaign. Since email addresses are one half of the login process, it was thought that the release of customer emails would lead to phishing attempts. 

Security measures BTC Markets implement include encrypted cold storage for over 98% of the trader’s crypto funds, two-factor authentication and SSL encryption to safeguard users’ personal information.

BTC Markets also implement what is known as a full reserve strategy for both Bitcoin and fiat funds. All Bitcoin owned by clients is kept within cold storage which is encrypted and dispersed across multiple off-site locations. BTC reconciliations are made twice a day to ensure that the reserve stays full. The same process is done for AUD with an hourly reconciliation frequency. 

Are BTC Markets Fees Competitive?

Deposit & Withdrawal Fees

BTC Markets does not charge a fee to deposit AUD or cryptocurrency into the exchange, or withdraw AUD from the wallet into an Australian bank account. Withdrawals of cryptocurrency will incur a standard network transaction fee based on the blockchain network load.

Trading Fees

BTC Markets uses a maker and taker fee model for traders on the exchange that are conducting crypto-to-crypto transactions. The maker and taker trading fees are -0.05% and 0.2%, respectively, and are limited to trading pairs comprising LTC-BTC, ETH-BTC, and XRP-BTC.

A tiered-fee structure applies for AUD pairs that varies between 0.10% and 0.85% depending on the volume traded. The trading fees are quite reasonable for high net worth investors only, where for example, amounts of $90,000 to $115,00 will attract a 0.4% fee. However, fees increase with smaller volumes where amounts of less than $500 incur a 0.85% fee. This is not ideal for beginner investors who typically trade smaller amounts. Users that are looking to maximize the deposit should consider a cheaper option such as Swyftx (0.6%) or Digital Surge (0.5%).

Trade Volume

< $500

$500 – $1,000

$1,000 – $3,000

$3,000 – $9,000

$9,000 – $18,000

$18,000 – $40,000

$40,000 – $60,000

$60,000 – $70,000

$70,000 – $80,000

$80,000 – $90,000

$90,000 – $115,000

$115,000 – $125,000

$125,000 – $200,000

$200,000 – $400,000

$400,000 – $650,000

$650,000 – $850,000

$850,000 – $1,000,000

$1,000,000 – $3,000,000

$3,000,000 – $5,000,000

> $5,000,000























Withdrawal Fees

BTC Markets do not charge fees to withdraw AUD from the account wallet. However, withdrawal fees will be incurred if crypto is withdrawn from the account and onto the users cold-storage wallet. The fees are shown below however may vary depending on network congestion. 












0.0003 BTC

0.001 LTC

0.005 ETH

0.001 ETC

0.01 XRP



0.0001 BCH

0.0003 MCAU












0.0001 BSV

55 GNT

20 BAT

0.01 XLM

14 ENJ

0.6 LINK

0.035 COMP

0.01 ALGO


Accepted Countries

BTC Markets is only available to traders and investors residing in Australia. Persons located in other countries around the world will need to seek an alternative exchange where additional fiat currencies are supported.

Getting Started

Account Creation and ID Verification

BTC markets have made creating a basic account (with which you can explore the platform’s features) as simple as possible. All that is needed is an email address and a password.

Before deposits can be made, customers will need to verify their identity using an Australian passport or driver’s licence. In our experience, the time to complete this process was approximately 10 minutes and substantially longer than other exchanges.

Deposit Methods

BTC Market users are able to deposit AUD funds into their account using PayID or BPAY. Both methods are supported by most Australian banks. Funds transferred using PayID will be completed almost instantly, however, a 1 to 3 business wait may be required for BPAY. In comparison to other popular exchanges, the number of deposit methods is limited. The use of credit/debit cards or POLi is not supported.

The User Experience

Buying Crypto

Buying crypto on BTC Markets is simplistic and resembles the buying process of other Australian-based exchanges. The buy/sell section can be easily found on the user trading interface. Users can then enter the amount of cryptocurrency they want to buy or the amount of AUD they wish to spend. The amount of crypto to be returned including the associated fee will be presented for review before confirming the transaction. 


Trading Interface

BTC markets offer a high performance trading interface with the charting package that most top-tier exchanges use: TradingView. Along with providing equity, high volume transaction processing, and automated trading systems, there are a number of advanced order types and technical analysis tools that experienced traders will be satisfied with.

The renowned charting package tradingview offered by BTC markets is undoubtedly one of its major selling points as it gives the full range of trading capabilities for serious traders to optimise their investments. Given that some investors will want to take advantage of the low fees on large volume trades, an advanced trading interface is a big bonus as serious investors can analayse and optimise their investments to their heart’s desire.

Customer Support & Reviews

Although the sample size is considered to be small, the 67 reviews of BTC Markets on TrustPilot indicate mixed feedback from customers. The majority of reviews were categorised as excellent or bad and this is not a good reflection of the platforms performance. The overall rating of BTC Markets was 2.5 / 5.0.  

Like many exchanges, BTC Markets provide a comprehensive FAQ section that will be helpful for the most common questions. A live chatbot however users can submit a ticket to the customer support team. 


Mobile App

BTC Markets do not currently have a mobile app that is suitable for iOS or Android devices. The website however is mobile-friendly. If a mobile app is an important consideration, then an alternative exchange that allows its customers to access their trading via their mobile device will need to be sought.

Alternative Exchange Options

The deep liquidity of BTC Markets order book is a strong attractant to traders and investors alike. However, the features found on BTC Markets can be sought from other Australian-based exchanges. Swyftx possesses lower trading fees, a mobile app, and has been carefully designed for the beginner and experienced trader in mind.

Frequently Asked Questions

Does BTC Markets Offer SMSF Investing?

BTC Markets allows Australians to use their Super Fund (SMSF) to purchase cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), Ripple (XRP) and several others. The tiered fee structure favours large volume trades and will suit investors using their SMSF to buy cryptocurrency.

Do BTC Markets Offer Staking?

As of April 15, 2021, BTC Markets incorporated a staking feature on their platform. Currently, the only cryptocurrency you can stake is Algorand (ALGO). To qualify for staking, traders are required to hold at least a minimum of 1 ALGO. Staking rewards will be automatically deposited into your account.

Does BTC Markets Have An Affiliate Program?

Unlike many other popular Australian exchanges, BTC Markets does not appear to offer a referral bonus for inviting new friends or an affiliate program. 

Our Verdict

BTC Markets is a sound choice for beginner and intermediate users. However, it is hard to see what the standout features are to attract such users. Other Australian-based exchanges provide the same features with less fees. Beginners in particular are more likely to opt a more popular exchange. 

Based on our review, experienced high-volume traders and investors would benefit from the deep liquidity resulting in low spreads, as well as the very competitive trading fees associated with large transaction amounts.

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