Easy Crypto is a top New Zealand cryptocurrency brokerage platform that has expanded its operations to Australia, South Africa, and Brazil. Their success is built upon their high level of trustworthiness and orientation to beginner investors in the crypto community.
In this review, we’re going to give you an overview of the key features of this cryptocurrency platform, how it stacks up against other top New Zealand crypto platforms, and whether it’s the right choice for you.
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Easy Crypto is a beginner-friendly crypto platform that provides a simple way for Australians and New Zealand investors to buy and sell 150+ cryptocurrencies. The platform is known for the simplicity of its design and ease of use. There are zero deposit and withdrawal fees, and multiple deposit methods including bank transfer, POLi, PAYID and Acount2Account.
Buy and sell crypto with fiat currencies
Yes (NZD, AUD, ZAR, BRL)
Bank transfer, POLi, PayID, Account2Account
0.5% – 1.6%
What Is Easy Crypto?
Easy Crypto was founded in December 2017 by a brother and sister team, Alan and Janine Grainger, to provide New Zealand investors with an easy way to get into the cryptocurrency market. The platform is known for its simplicity and is primarily targeted toward beginner or novice investors who are new to cryptocurrencies. Since its establishment, Easy Crypto has amassed over 150,000 customers over New Zealand, Australia, South Africa, and Brazil and executed over $1.1 billion in trades between 2018 and 2021. The company continues to invest in itself to ensure that it provides its customers with the best service possible.
Easy Crypto has earned the backing of several New Zealand-based capital venture firms including Nuance Connected Capital, Pathfinder KiwiSaver, Ice House Ventures, as well as other overseas firms. Easy Crypto intends to further expand its range of products it offers and break into new markets including the Philippines and Indonesia.
Advantages & Limitations
Top Features You Should Know
Buy Crypto Instantly
The process of buying and selling cryptocurrencies with Easy Crypto has been tailored for beginner investors with no or minimal crypto experience. Unlike the trading interfaces of other exchanges, there are no live charts, order books, or advanced trading tools and users won’t be distracted or feel overwhelmed.
Once the account has been funded with fiat currency (AUD, NZD, ZAR, BRL), the investor simply selected the digital asset to buy, enters in the amount of fiat currency to spend, and the digital assets are sent directly to a nominated wallet address. The overall purchasing process can be completed in a few minutes.
100% Fund Safety Guarantee
Easy Crypto is one of the very few exchanges that guarantee the reimbursement of fiat funds that may be lost during a transaction, however, this only applies once the payment is received. If payment is transferred but lost during the transaction, Easy Crypto will cover the loss and complete the transaction. Customers should have full confidence that there is zero risk of fiat funds being lost during a transaction.
Users who want to utilize a portion of their Self-Managed Super Fund (SMSF) to invest in cryptocurrencies can do so with Easy Crypto. The signup process is straightforward and takes less than 24 hours to complete. SMSFs can be set up as individual accounts or through a company trust account.
Apart from identification documents for the primary contact (passport or drivers license), the following documents will be required to be submitted:
- Proof of Trust ABN/ACN
- Proof of Trustees of the SMSF
- Copy of the Trust Deed
- Proof of Trust Bank Details
- Proof of identity for any beneficiaries.
There are zero SMSF establishment, setup, and administration fees. The fee to buy crypto is 1% and a cheaper rate may be negotiated as the investment size increases.
Dollar Cost Averaging
The suitability of Easy Crypto for beginners is highlighted by the “Auto-Buy” feature where investors to make regular and automatic purchases of one or more digital assets over time (e.g. 40% BTC, 40% ETH, 20% XRP). Synonymous with Dollar-Cost-Averaging (DCA), the helps to mitigate the effects of market price volatility.
Customers can set up automatic payments and transfer funds to the exchange using PayID or a bank transfer. Users don’t need to login into their account as Easy Crypto will automatically purchase the selected coins and transfer them to the nominated wallet address.
Swap Your Crypto
Users are able to directly exchange one digital asset for another asset using the swap feature. The process is easy and straightforward and can be completed in the following steps:
- Select the asset pair to swap and receive (e.g. BTC to ETH) and enter in the amount to be swapped. Easy Crypto will automatically calculate the amount of the returned asset (inclusive of trading fees).
- Provide the wallet deposit address.
- Complete the transaction and receive funds.
Users should note that the maximum swap limit for basic accounts is $10,000. This is a drawback considering the crypto swapping platforms like Changelly and Exolix do not limit the size of transactions. Additionally, the swapping service is provided via a third party and this may affect the timely completion of the transaction.
High Volume Trading
Easy Crypto offer individual investors, institutions, sole traders, trusts, and business a simple and personalized Over-The-Counter (OTC) service. To secure the best available price on transactions over $500,000, Easy Crypto leverages its connections with other exchanges to access high liquidity. This service comes with a dedicated account manager to ensure that the best available rate is achieved and the customer is taken through the process from start to finish.
Is Easy Crypto Regulated?
Easy Crypto is regulated by the local government authority in each of its four operational jurisdictions. Easy Crypto is compliant with all regulations set by the New Zealand Companies Office and includes being a Registered Financial Services Provider (FSP593949) and is a member of an independent dispute resolution scheme. Easy Crypto Australia is registered with AUSTRAC, the government body responsible for the detection, prevention, and acting in response to organized crime in the financial sector.
Easy Crypto incorporate several security measures to safeguard users funds and assets from loss or theft. These include the storage of digital assets in cold-storage and Two-Factor Authentication (2FA). 2FA is an additional layer of account security whereby another device is used to verify account login and withdrawal of funds or assets.
Easy Crypto Fees
Deposit & Withdrawal Fees
Easy Crypto charges zero fees for funding the account wallet with the selected fiat currency or withdrawing funds or assets to an external wallet or another cryptocurrency platform. No deposit and withdrawal fees are common throughout the New Zealand and Australian crypto markets.
Trading fees vary between 0.5% and 1.6% depending on the cryptocurrency purchases, the size of the order, and network fee conditions. Incurred trading fees are incorporated into the overall price and are therefore not transparent to the customer. Overall, these trading fees are expensive compared to top crypto exchanges like Swyftx or Digital Surge which have trading fees of 0.6% and 0.5%, respectively.
Crypto Swapping Rates
Easy Crypto swapping fees are not stated during a transaction and are therefore not transparent to the customer. Their fees are included within the estimated transaction price which means that the amount received will be slightly less than the market value.
We compared the amount of Easy Crypto swapped crypto received against the amount received for two popular swapping platforms, Changelly and Exolix. At the time of writing, and based on the BTC-ETH trading pair example below, Easy Crypto provides a competitive crypto return.
Crypto Swapping Platform
The products and services that Easy Crypto offers are available to investors residing in New Zealand, Australia, and South Africa. They have recently expanded their operations to Brazil.
Getting Started With Easy Crypto
Account Creation & Verification
Creating an account with Easy Crypto is a simple and straightforward process that can be completed in under 3 minutes. A valid email address and strong is required. Since Easy Crypto is subject to Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, a form of government-issued identification (passport or driver’s license) will need to be submitted in addition to a facial recognition check via a smartphone.
Whilst the signup and verification process is fast, waiting for confirmation of the account verification took overnight which is considerably longer than other exchanges.
Once the account has been verified by Easy Crypto, we recommend that Two-Factor Authentication (2FA) be activated to provide an additional layer of account security. Users can find this feature under “Account Options”.
Deposit Methods & Limits
In Australia and New Zealand, Easy Crypto supports the deposit of AUD and NZD using bank transfers, PayID, POLi, and Account2Account. For basic accounts, the daily deposit limit is $10,000 to a total account maximum of $25,000. Further verification is required to increase the deposit limit.
How Is The User Experience?
The Easy Crypto platform has been designed with simplicity in mind and is incredibly user-friendly. Navigational buttons to each of the services of the platform are easy to find and the overall layout is clean and visually intuitive.
Once cryptocurrencies are purchased, the users’ overall crypto portfolio and net-worth can be seen in the portfolio tracker. It shows key metrics including the value of the portfolio in relation to the amount of fiat currencies invested, daily and weekly price fluctuations, and a visual breakdown of the cryptocurrency allocations in the portfolio. Beginners will find the portfolio tracker to be visually appealing as the net-worth of the portfolio is tracked over time.
Customer Support & Reviews
Customers experiencing technical issues or having queries can seek troubleshooting answers in the FAQ section. Answers to common questions are organized into categories for ease of searching, including how to buy, swap, and sell crypto, verification and associated limits, wallets, and security. The list of FAQs for Australia and South Africa was lacking in number compared to New Zealand and Brazil.
Users are also able to find answers using the 24/7 chatbot however we found a number of issues that made the experience and usefulness of the tool particularly underwhelming. These included several pages that weren’t found and pages that contained outdated information.
The Easy Crypto customer support team can be contacted via the submission of a ticket. Users should note that support hours are between 8 am and 8 pm Monday to Friday so any immediate assistance outside of business hours is not available.
Based on 1,300 customer reviews on TrustPilot, Easy Crypto has received a rating of 4.7 out of 5, with 93% of feedback categorized as great or excellent. Whilst the avenues of seeking support are limited compared to other platforms, it is clear that the quality of support provided to customers is of the highest order. This comes as no surprise given the size of the Easy Crypto customer support team.
Is There A Mobile App?
Easy Crypto currently does not support a iOS or Android mobile app to buy and sell cryptocurrencies. However, the website is optmized for use on a mobile device.
Alternative Exchange Options
Easy Crypto is a top-rated crypto exchange with a variety of features to suit investors and traders within Australia, New Zealand, Brazil, and South Africa. The following exchanges offer similar features that are reputable and trustworthy alternatives.
- Swyftx – Swyftx is our best-rated cryptocurrency exchange that is available for Australian and New Zealand investors and traders. The platform has a wide variety of features including a well-designed user interface, deep liquidity, and low spreads, DCA, and advanced trading tools. The platform also supports more than 270 digital assets which are significantly more than Easy Crypto.
- Digital Surge – Digital Surge is a beginner-friendly platform that possesses almost all of the products and services that Easy Crypto offers. The trading fees are lower (0.5%), more digital assets are supported (270+), and it provides a few innovative features including in-built tax tools and the ability to pay Australian bills with Bitcoin. Digital Surge supports Australian and New Zealand, investors.
- ZipMex – ZipMex is available to Australian investors. The platform offers crypto earning accounts, advanced charting with TradingView, and trading fees as low as 0.2%.
Frequently Asked Questions
Does Easy Crypto support CFD trading?
Is Easy Crypto Legit?
Easy Crypto is a legitimate cryptocurrency platform that is compliant with regulations set by the New Zealand Companies Office and includes being a Registered Financial Services Provider (FSP593949). In Australia, the platform is registered with AUSTRAC, the government body responsible for the detection, prevention, and response to organized crimes in the financial industry including terrorism funding and money-laundering.
Who Owns Easy Crypto?
Easy Crypto was founded in December 2017 by Alan and Janine Grainger to provide the New Zealand market with an easy way to buy, swap, and sell over 150 digital currencies including Bitcoin. The company has since expanded its range of products and services to investors residing in Australia, South Africa, and Brazil.
It is clear that the success of Easy Crypto is built upon its stellar reputation for providing investors with an easy way of getting started with digital currencies. Its reputation has earned the backing of several capital venture firms and it continues to invest in its products.
One of its strengths lies with the user-friendly interface where the features that suit most beginner and novice crypto users are easily found and operated. Some of the drawbacks include relatively high trading fees, no mobile app to support the everyday buying of cryptocurrencies, and limited avenues for customer support. Nevertheless, Easy Crypto is our best fiat-to-cryptocurrency platform in New Zealand.